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    Frequently Asked Questions

    Our headquarters are located in United States, Canada. Our warehouses are located in United States, Canada, United Kingdom, Australia and China.

    All the Skynat Ecom™ products are exclusively available through this online store.


    Yes we ship anywhere in the world. We offer free shipping for US orders, our flat rate standard shipping is $4.95 USD and priority shipping $8.95 USD.

    Orders can sometimes take 1-3 days to process after placing the order before shipping out.

    Shipping time varies by location. These are our estimates:

    United States and United Kingdom: 5 - 10 days

    Canada: 7 - 25 days

    Australia: 12 -25 days

    Oceania: 8 - 20 days

    Europe: 8 - 20 days

    Latin America: 9 - 26 days

    Other countries: 11 - 30 days

    When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

    If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!

    If you need more detailed information, please send us an email a and we'll help you out!

    Unexpected delays: In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

    We know you are excited to get your order, but don't worry! This just means you're checking it too quickly, you have to wait at least 48 hours to track it.

    We print our shipping labels, notify you and then ship it out. You are our priority.